PRIVACY POLICY
Introduction
At DARQUISE, we prioritize the protection of your personal information. We comply with Quebec’s Law 25 on personal data protection, ensuring all collected information is used transparently and securely. This policy outlines the types of personal information we collect, its use, the security measures in place, and your rights as a user.
By using our website or providing us with your personal information, you consent to the practices outlined below.
1. Personal Information Collected
We collect only the information necessary to provide our services:
• Full Name
• Email Address
• Phone Number
This information is collected through:
• Online contact forms
• Newsletter sign-ups
2. Purpose of Collection
Your personal information is collected for the following purposes:
• Processing reservations
• Responding to your inquiries
• Sending you relevant newsletters
3. Use of Information
The information collected is used to:
• Facilitate your interactions with our restaurant
• Improve our services and provide a personalized experience
• Communicate with you when necessary, such as for reservation updates
4. Retention of Information
Your information is stored on our Wix platform without an automatic deletion date. However, you may request its deletion at any time by contacting us via:
• Online contact form
• Email: info@darquise.com
• Phone: +1 855-534-7455
5. Data Security
We implement robust security measures to protect your information:
• Restricted access: Only administrative staff and the web developer can access the data through password-protected accounts.
• Access tracking: Each dashboard user has a unique account for precise monitoring.
6. Cookies and Tracking Technologies
We use cookies to optimize your experience on our website:
• Functionality cookies: Simplify transactions and remember your preferences.
• Performance cookies: Assess site activity to improve performance.
• Targeting cookies: Customize content and offers based on your interests.
You can manage your cookie preferences in your browser settings.
7. Sharing of Information
Your information is not shared with third parties except for Wix, which hosts our website.
No data collected on our site is transmitted to TouchBistro, our in-restaurant reservation tool.
8. User Rights
Under Quebec’s Law 25, you have the following rights:
• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw your consent for the use or sharing of your data
To exercise these rights, contact us via:
• Email: info@darquise.com
• Phone: +1 855-534-7455
9. Data Stored Outside Quebec
Your personal information is hosted on Wix’s secure servers, which may be located outside Quebec. We ensure that this information is processed according to applicable data protection standards.
10. Data Protection Officer
The Data Protection Officer at DARQUISE is:
Frédéric Escott, Owner
Email: info@darquise.com
Address: 890 Rue de Saint-Jovite, Mont-Tremblant, QC J8E 3J8
11. Incident Management
In the event of a data-related incident (e.g., unauthorized access, data loss), we have procedures in place to:
• Quickly notify affected users
• Take necessary steps to mitigate impacts
• Notify relevant authorities if required
12. Policy Updates
This policy may be updated periodically to reflect legislative or operational changes. Any modifications will be posted on our website.
If you have questions or concerns about our privacy policy, please contact us.
This privacy notice was last updated on: December 5, 2024.